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      Introduction to Zoho CRM

      Introduction to Zoho CRM

      Enrolled1.5-3 Hours (Contains Video)
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      1. Introduction to Zoho CRM
      • Advanced Level

      Introduction to Zoho CRM

      Master the subtleties of enhancing customer lifetime value using Zoho CRM with this free online course.

      Save This Course For Later
      Start Course NowCertify Now
      Certify Now

      Confident you have the skills to certify without completing the course content?

      Introduction to Zoho CRM
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      Learning Outcomes

      In this free course, you will learn how to:

      • Identify the key modules in Zoho CRM
      • Evaluate user needs to plan Zoho CRM for the client
      • Outline the concept of Zoho CRM customisation
      • Describe how to create custom views in Zoho CRM
      • Explain how to map fields from leads to accounts
      • Discuss how to customise layouts in Zoho CRM
      • Define the concept of Zoho CRM automation
      • Recognize the main steps in a typical, time-based workflow
      • Explain the concept of blueprints
      • Identify when and how to use Zoho CRM webhooks

      Knowledge & skills you will learn

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