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      Managing Customers Using Technology

      Managing Customers Using Technology

      Enrolled1.5-3 Hours (Contains Video)
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      1. Managing Customers Using Technology
      • Beginner Level

      Managing Customers Using Technology

      Learn about customer relationship management to grow your business.

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      Managing Customers Using Technology
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      Learning Outcomes

      In this free course, you will learn how to:

      • Explain what customer relationship management is and used for
      • Describe the structure of customer relationship management
      • Explain why the customer should be the centre of your business
      • Discuss the importance of nurturing your customers
      • Explain the purpose of a campaign for your company
      • Describe how technology will help with customer interaction on the move
      • Explain why you should set expectations for your customer interaction

      Knowledge & skills you will learn

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