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Tourism with English Language Studies Learning Path

The tourism industry is one of the biggest and most important in the world and English is the main language of international communication. The Alison Learning Path in tourism with English Language Studies gives you an insight into the key skills needed to communicate in English with tourists. You will learn how to communicate effectively with tourists by providing directions, explaining a tour itinerary, and writing press releases. You will also develop an understanding of the English necessary for working in restaurants in tourist areas or hotels. This Alison Learning Path will strengthen your English communication skills which is essential for people working in the tourism industry. You will learn a number of skills such as resolving customer complaints in a polite manner, how to conduct a tour commentary in English, and be able to describe the steps involved in the check-in and check-out service in a hotel. This Learning Path will benefit those wishing to strengthen their communication skills and those wishing to develop a deeper understanding of the English Language.

Courses in this Learning Path

  1. Tourism Industry - Sectors and Career Development

    Tourism has become one of the biggest industries globally generating up to 10% of world GDP. It is a vital industry for the economy of many communities and countries as it supports nearly 300 million jobs globally. There are many sectors in the tourist industry, each of which provides numerous employment and career opportunities. This course provides an overview of the various sectors and describes the type of employment and career opportunities that are available. The course also describes how tourism has been defined by tourist authorities and diplomatic organisations, and how these definitions have evolved over time. The final section describes the four essential elements needed to establish and develop an area as a tourist destination. This course will be of great interest to people who wish to gain employment or a career in the tourist industry as well as people already working in tourism. It will also be of interest to owners of tourism focused businesses.

    1.5-3 Hour
    50 Points
  2. Tourism - Introduction to Retail Travel Sales

    Tour wholesalers are companies that purchase a variety of tourist services and sell them as a single product. This course will first discuss the role of tour wholesalers in the tourism industry and the practical benefits of package holidays. You will study the four types of package holidays which include Independent, Hosted, Group Tours, and Special Format. You will also learn the methods tour wholesalers use to make their products appealing to customers.

    You will then study the role of retail travel agencies in the tourism industry. In the USA, all travel agencies must be certified by four industry associations in order to legally operate, while in Europe a company must obtain a travel retail license. This course will discuss government regulations regarding travel agencies. You will learn how online travel retail developed, and look at its effects on the travel industry. You will also study how tour wholesalers and travel agencies remain competitive against online travel services.

    The tourism industry is a vital, dynamic, and evolving industry, and acts as a primary growth engine for many nations' economies. As with all industries, it depends on sales. This course covers everything you need to know when it comes to how the travel industry packages and sells tourism products to its consumers. So, check out the course today, and start gaining some powerful and practical knowledge that can bring your career to the next level.

    1.5-3 Hour
    50 Points
  3. English for Tourism - Hotel Reception and Front Desk

    Hotel check-ins and check-outs are extremely important responsibilities for hotel receptionists, as they are the guests’ first and last interaction with hotel staff. This English course first teaches the steps involved in checking a guest into a hotel. You will learn how to greet guests, make confirmations, and ask for personal identification and payment. You will also learn how to provide room keys and room numbers, as well as give room directions. You will also learn how to offer help with bags.

    You will then learn the steps involved in checking a guest out of a hotel. The course will teach you how to make the proper greetings, take the room number, and check customer satisfaction. You will then learn how to properly present the bill, ask the guest to sign it, and identify the payment type. The course will also teach you how to bid the guest farewell. Very importantly, you will learn how to resolve complaints that guests make about hotel staff and service.

    English is the main language of international communication and is essential for people working in the tourism industry. Upon the completion of this course, you will learn the English vocabulary necessary for working at a hotel reception or front desk. You will also learn how to resolve customer complaints with helpful and non-offensive phrases. Check out the course and advance to an intermediate level of English with a focus on the travel and hospitality industries.

    1.5-3 Hour
    50 Points
  4. English for Tourism - Restaurant Service

    Recommending and comparing dishes is an important part of the role of restaurant staff. This is why it is important for them to learn the proper use of English adjectives and comparative adjectives. This course will teach you how to create a comparative form of one-syllable and two-syllable English adjectives. You will also learn how to form the passive voice of a sentence and use it for describing restaurant dishes. This is very important because it helps diners focus their attention on the food.

    Using the past participle as an adjective is a common theme restaurant menus. When explaining how dishes are prepared and cooked in English, restaurant staff should use this grammar form. This course will teach you the proper use of the past participle as an adjective. You will also learn that on many English restaurant menus there are French words and phrases, so the restaurant waiting staff must also be familiar with some French terms to effectively describe certain dishes.

    Understanding the rules of English grammar is essential for every restaurant staff, especially if their restaurant is a big player in the local tourism industry. Upon completion of this course, you will have a much stronger knowledge of key English expressions as well as the correct usage of the English past participle and comparative adjectives for use as a restaurant employee. So, check out this course today and start enhancing your English skills in just a few short hours.

    1.5-3 Hour
    50 Points
  5. English for Tourism - Tourist Information and Guided Tours

    Tourist information offices are centres that provide information about tourist activities in their region. This course will discuss why tourist office employees' role in providing the most accurate information possible to tourists often requires them to be fluent in English. You will then learn how to use the present simple tense to refer to an action or event that takes place habitually or is semi-permanent. This skill with be very helpful when discussing itineraries with tourists.

    Guided tours are generally divided into two categories: city tours and extended tours. City tours take place solely within a city and are one to six hours in length, while extended tours explore cities as well as the surrounding region and can be anywhere from one day to a few days. This course will teach you how to give specific directions and subtle directions when conducting tours. You will also study the superlative form of an English adjective and learn how to form passive sentences in English.

    Guiding tours can be fun and engaging especially if you can communicate in English properly. Upon completion of this course, you will have learned how to deliver tour commentaries and give directions using different forms of English grammar. You will also have learned how to form the superlative of adjectives, speak in the passive voice, use the predictive future tense, and ask indirect questions in English. So, check out the course today and start enhancing your English skills in no time at all!

    1.5-3 Hour
    50 Points