Free Online Caregiver Training Course | Alison

Introduction to Caregiving - Revised

Learn about caregiving skills including legal and ethical responsibilities, and working as part of a team.

Free Course
This free online Caregiver training course will give you an understanding of the basics of caregiving, including legal and ethical responsibilities and working as part of a team. Caregivers are highly valued and in-demand professionals who make a big difference to the health organizations they work for. This course will give you a full run-through of these essential concepts so that you can give your caregiving career a real boost today.
  • Duration

    1.5-3 Hours
  • Assessment

  • Certification

  • Responsive






View course modules


This course introduces the learner to what is involved in working as a professional carer. It covers the responsibilities of carers; how the carer fits into a care service team; what players and factors are involved; professional standards; principles and training. What is it like to be a receiver of care - a client or consumer? What are the rights of the 'cared for'?

This course includes sections on geriatric (elder) care and people with disabilities. You will learn about the legal and ethical issues involved in caregiving; legal terms and definitions and how they apply to carers and clients. You will discover the importance of privacy and confidentiality and how to recognise and report abuse. In addition, you will learn the importance of effective communication: verbal and non-verbal; communication styles (passive, aggressive, assertive etc.) and their consequences and how 'attitude' is important. You will examine common impairments care service users have, e.g. vision, hearing and cognitive and techniques for managing them. You will learn to recognise and manage your own stress, how to manage time more efficiently and how to organise, prioritise and schedule tasks better. In addition in this course, you will learn how to set personal and professional boundaries.

If you’re interested in caregiving as a future career, or if you’re a health professional seeking to improve your skills, then this clear and simple course is the one for you. Legal and ethical responsibilities, working as part of a team, and good communication styles are essential skills for any caregiver. With this free course, you’ll learn these vital skills in just 3 hours. So start this course today, and by the end of the week you’ll have developed an excellent new set of skills.

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Learning Outcomes

Having completed this course you will be able to:

  • Define the roles and responsibilities of a carer.
  • Describe the various legal issues that carers must be familiar with when they work with clients.
  • Develop the skills necessary to communicate effectively with all members of the care service team.
  • Develop an understanding of how to communicate with individuals with various disabilities.
  • Discuss the correct etiquette when working with a wheelchair-bound client.
  • Outline the causes and effects of stress and the most efficient ways of preventing and managing it.
  • Develop the time management and organizational skills necessary to provide efficient care for clients.


All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire an official Certificate, which is a great way to share your achievement with the world. Your Alison Certificate is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certificates for completed Certificate courses:

Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
Certificate - a physical version of your officially branded and security-marked Certificate, posted to you with FREE shipping
Framed Certificate - a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE shipping

All Certificates are available to purchase through the Alison Shop. For more information on purchasing Alison Certificates, please visit our FAQs. If you decide not to purchase your Alison Certificate, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certificate pricing, please visit our Pricing Page.



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