What are the reasons for high employee turnover and what steps can be taken to combat it? This online HR certificate course looks at retention, disciplinary steps and termination, as well as the importance of team communication. The material introduces British academic John Adair's leadership model that can be adapted for your team. It also outlines the roles you can assign to each member of your team using the Belbin method. Discover how to prepare for and conduct team meetings, and the importance of feedback.

Explore the essentials of performance management and reviews along with training and mentoring methods such as GROW (goal, reality, options and will) and CIGAR (current, ideal, gap, action, review) and the expected return on investment (ROI) from these processes. Next, the course focuses on disciplinary issues and UK procedures, with sample policies provided. Grievance procedures are also covered. This course illustrates who can qualify as a whistleblower and the types of information that they may disclose and to whom in certain circumstances.

Bullying and harassment are also covered. The material details what could happen if these troubling actions become a serious issue, eventually leading to an employment tribunal. Wrap up by studying fair and unfair dismissal, the issue of redundancy and how employers can mitigate any negative repercussions, what to do in the case of employee death and much more. This free HR course is ideal for those beginning a career in HR or those needing to refresh their existing knowledge.