Learning Outcomes

In this free course, you will learn how to:

• Define ‘merchandising’ and ‘pricing’
• Compare marketing and brand management
• List the many retail sales channels
• Recall different security procedures
• Compare practical methods of problem-solving
• Outline the legal rights of the customer and retail trading responsibilities
• Contrast the benefits of different store locations
• Classify your daily and weekly tasks and responsibilities as a retail manager
• Describe the sales process and how to use necessary store equipment
• Explain the importance of trends
• Identify the health and safety regulations required for a retail setting
• Recognize a skilled, united and cooperative team of staff