A retail manager manages a retail outlet, or groups of outlets, and is the person ultimately responsible for the day-to-day operations of a retail store. All employees working in the store report to the retail manager. A store manager reports to a district or general manager. Smaller retailers may combine buying and merchandising roles in a general retail management position.
Alison's free online courses describe the modern retail formats that exist in the retailing world of today and introduce you to how consumers shop in the 21st century. You will learn about the variety of retail formats that exist today such as department stores, chain stores, franchises, to low cost discount stores and warehouse-style retail stores. The courses also cover new retail business models and new retail archetypes such as lowest cost, convenience-location, convenience-pre selection, and platform operator.
Alison also offers the Diploma in Retail Management course which will be of great interest to professionals working in the retail industry who would like to learn more about modern retail formats and consumer behaviour.