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Principles of Marketing

Principles of Marketing

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  • Intermediate Level

Principles of Marketing

This free online diploma course explains how to conduct market research to sell yourself and build customer loyalty.

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Learning Outcomes

Upon successful completion of this course, you should be able to:

  • Compare business-to-business (B2B) markets to business-to-consumer (B2C) markets
  • Explain why business buying is acutely affected by the behaviour of consumers
  • Discuss why marketing channel decisions can result in the success or failure of products
  • Describe what marketing professionals can do to influence consumers’ behaviour
  • Identify how looking at lifestyle information helps firms understand consumers behaviour
  • Define ‘value proposition’
  • Outline how companies develop the objectives driving their strategies
  • Describe a marketing information system
  • Outline the basic steps in the marketing research process
  • Recognise the value of customer loyalty
  • Relate ‘influencer marketing’ to other forms of social communities and marketing strategy

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