Sales Management - Business Ethics and Sales

Name: Sales Management - Business Ethics and Sales
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Learn more about the theory and practice of business ethics relating to sales, with this free online course.

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Learning Outcomes

In this free course, you will learn how to:

Explain ethics and ethical behaviors in business
Discuss how company policies reflect business ethics
Explain the elements of effective business communication
Recognize the implications of different types of verbal and non-verbal communication
Describe the different types of customers
Explain the types of buying and buying situations
List the steps in the buying process
Explain the role of emotion in the buying process
Evaluate your personal FAB message

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