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Introduction to Emotional Intelligence
Introduction to Emotional Intelligence
What You Will Learn In This Free Course
- Summarise the principles of emotion...
- Recall the steps towards mastering ...
- Explain the importance of innovatio...
- Define and list some common emotion...
- Summarise the principles of emotional intelligence
- Recall the steps towards mastering the art of self-management
- Explain the importance of innovation in the workplace
- Define and list some common emotions
- Discuss some of the effective communication tips
- Identify events that may likely trigger anger
- Recall the various cognitive responses to anger
- Outline the various grounds of self-leadership
- Explain the importance of optimism in the workplace
- State the factors to be considered when meeting someone for the first time
- Recall the steps involved in assessing a situation
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