Introduction to Alternative Dispute Resolution - Revised
Take this certificate on your own.
Start now and learn at your own pace.
CertificationView course modules
This course will first introduce you to alternative dispute resolution (ADR). You will study the benefits of using ADR as a conflict resolution method and look into the ADR process. The course will discuss why ADR is one of the best conflict resolution methods available as well as teach you how to prepare for an ADR process. You will then learn what to expect from an ADR process including how confidentiality is maintained during the ADR sessions.
Next, you will study the common methods of dispute resolution including negotiation, mediation, and arbitration as well as the other types of dispute resolution such as ethics hotline, summary jury trial, mini-trial, ombudsman, private judging, open-door policy, and mediation-arbitration. The course will discuss the mandatory arbitration clauses that are common in contracts and how such clauses are enforceable against parties even if they wish to litigate their claims.
Negotiation is a skill often developed by people who are in charge of settling disputes or creating agreements. This Introduction to Alternative Dispute Resolution online course will teach you when to use different types of ADR methods including the benefits and drawbacks of each type. Check out the course today, and start learning the skills and knowledge that every effective ADR practitioner needs to possess.
After completing this course you will be able to:
• Define what alternative dispute resolution (ADR) is
• Identify the benefits of using ADR
• Describe the national principles of resolving dispute resolution
• Describe the role of an ADR practitioner
• Explain various aspects of preparing for ADR
• Identify the level of confidentiality in ADR
• Define the role of negotiation in avoiding and settling disputes.
• Explain negotiation and how it is commonly employed in business
• Describe the implications of bargaining power during negotiation
All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:
Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning
Alison offers 3 types of Certification for completed Certificate courses:
Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
Certificate - a physical version of your officially branded and security-marked Certificate, posted to you with FREE shipping
Framed Certificate - a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE shipping
All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.