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This free online course on Alternative Dispute Resolution (ADR) will help you learn about the benefits of ADR as a conflict resolution method, how to prepare for an ADR process, and how confidentiality is maintained during the ADR process. The course also outlines both the common and uncommon methods of ADR and the circumstances in which each method may be used.
The course begins by defining what Alternative Dispute Resolution entails, why it is important and how the ADR process works. You will learn about the reasons why ADR should be chosen as a resolution method and the seven fundamental principles for resolving disputes. You will learn how to prepare for ADR and about what is expected in an ADR process, as well as suggestions for getting the most out of the ADR process. This section concludes by explaining the role of ADR practitioners, including what to expect from your ADR practitioner, questions you may want to ask your ADR practitioner, and how to give feedback about your ADR practitioner.
The course then introduces you to the most common methods of ADR - Negotiation, Mediation, and Arbitration. This section outlines each of these methods in detail by detailing various features of each such as the cost, the benefits and drawbacks associated with each method, and when each method may be used. This section also describes other less common methods of ADR that some people adopt and how these methods can be utilised. This section concludes by explaining public policy, legislation and ADR, and how the introduction of new laws could ensure equality in an ADR process.
This course will be of great interest to all professionals who are working in both the public and private sectors, and who are involved in conflict analysis, and management and resolution processes. It will also be of interest to learners who want to study mediation and other non-adversarial dispute and conflict resolution processes.Start Course Now
After completing this course you will be able to:
• Define what alternative dispute resolution (ADR) is
• Identify the benefits of using ADR
• Describe the national principles of resolving dispute resolution
• Describe the role of an ADR practitioner
• Explain various aspects of preparing for ADR
• Identify the level of confidentiality in ADR
• Define the role of negotiation in avoiding and settling disputes.
• Explain negotiation and how it is commonly employed in business
• Describe the implications of bargaining power during negotiation
All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:
Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning
Alison offers 3 types of Certification for completed Certificate courses:
Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
Certificate - a physical version of your officially branded and security-marked Certificate, posted to you with FREE shipping
Framed Certificate - a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE shipping
All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.