Intermediate Level
Effective Sales and Customer Care for Businesses
2,387Learners already enrolled
1.5-3 Avg Hours
CPD Accredited
Effective Sales and Customer Care for Businesses
Maximise your business success by mastering the sales and customer care strategies presented in this free online course.
This strategic guide for business owners covers crucial topics such as sales planning, prospecting, and persuasive sales presentations. Learn to measure success with key performance indicators and enhance cus... This strategic guide for business owners covers crucial topics such as sales planning, prospecting, and persuasive sales presentations. Learn to measure success with key performance indicators and enhance customer support. Explore future trends like e-commerce integration and personalisation. Embark on this transformative journey with this course now for actionable insights, empowering your growth in sales and customer care.
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Total XP: What You Will Learn In This Free Course
- Outline the strategies for setting ...
- Create detailed sales plans, includ...
- Plan compelling sales presentations...
- Identify strategies to skillfully a...
- Outline the strategies for setting precise and achievable sales goals, laying the foundation for business growth
- Create detailed sales plans, including market research, pricing strategies, and the establishment of a motivated team
- Plan compelling sales presentations, incorporating impactful storytelling and visual elements for maximum engagement
- Identify strategies to skillfully address objections, empathise with customer concerns and confidently close sales deals
- Evaluate key performance indicators (KPIs) such as sales revenue, conversion rates, average deal size, and so forth
- Apply data analytics to track and analyse sales performance for strategic decision-making and continuous improvements
- Recognise and connect with potential customers through adept lead generation and qualification strategies
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Knowledge & Skills You Will Learn
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Explore Careers Related To This Course
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