Unlock the potential of your business with our course. You will delve into the intricacies of sales planning, mastering goal-setting and SMART objectives. Craft a detailed sales plan, navigate market research, develop pricing strategies, and assemble a motivated sales team. Explore sales prospecting strategies, transforming potential customers into leads through effective lead generation and qualification. Hone your sales presentation skills, drawing inspiration from great presenters.
Transition to the metrics domain, where key performance indicators (KPIs) become your compass for evaluating sales performance. Understand sales revenue, conversion rates, average deal size, customer acquisition cost, and customer lifetime value. Explore customer care metrics, measuring response time, resolution time, and customer satisfaction scores. Gain proficiency in crafting compelling sales strategies and deciphering performance metrics crucial for business growth.
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Why enrol? This course offers not just knowledge but transformative skills. Acquire practical insights that go beyond theory, ensuring you can immediately apply your learning to real-world scenarios. Elevate your sales and customer care operations, whether you're a business owner or an aspiring professional. Don't just learn; evolve. Enrol now and take the first step towards a more impactful and successful business journey.
What You Will Learn In This Free Course
View All Learning Outcomes View Less All Alison courses are free to enrol, study, and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment.
Once you have completed this Certificate course, you have the option to acquire an official Certificate, which is a great way to share your achievement with the world.
Your Alison certificate is:
- Ideal for sharing with potential employers.
- Great for your CV, professional social media profiles, and job applications.
- An indication of your commitment to continuously learn, upskill, and achieve high results.
- An incentive for you to continue empowering yourself through lifelong learning.
Alison offers 2 types of Certificate for completed Certificate courses:
Digital Certificate: a downloadable Certificate in PDF format immediately available to you when you complete your purchase. Physical Certificate: a physical version of your officially branded and security-marked Certificate All Certificate are available to purchase through the Alison Shop. For more information on purchasing Alison Certificate, please visit our FAQs. If you decide not to purchase your Alison Certificate, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Account Settings.