By the end of this course, you will be able to:

• Define the main concepts in child protection case management
• Illustrate the roles and responsibilities of a caseworker
• List and describe the steps of case management
• Identify the various forms and signs of child abuse
• Recognise the role of different duty bearers in handling the concerns of the children
• Recall how to design and implement case management services
• Apply the core principles, ethics and good practices of case management in your work
• State the limitations and exceptions of confidentiality

By the end of this course, you will be able to:

• Define gender-based violence and psychosocial support
• Recall the different aspects of psychosocial well-being
• Apply the principles of psychosocial support in your work
• Recognise the components of the GBV referral pathway
• Describe the psychosocial support activities aimed at helping survivors cope with difficulties
• Identify the various types of self-care to improve your overall health and well-being
• Review the strategies for effective self-care
• Explain the integration of psychosocial support in GBV programmes
• Discuss the implementation of psychological first-aid

By the end of this course, you will be able to:

• Recall the historical perspective of counselling
• Indicate the difference between advice, guidance and counselling
• Review the reasons why we do not offer advice in counselling
• Summarise the counselling approaches and theories
• Identify the main stages of counselling
• Explain active listening, empathetic and non-judgemental communication
• Illustrate problem-solving strategies to help clients work towards meaningful solutions
• Discuss the causes and strategies for managing burnout in counselling
• Describe the concept of resilience and techniques for handling adversity
• Apply the ethical guidelines when providing counselling services

By the end of this course, you will be able to:

• Define Online Child Sexual Exploitation and Abuse (OCSEA) and recognise its various forms
• Discuss the dynamics of grooming, trafficking, and child exploitation in the digital space
• Identify risk factors, warning signs, and behaviours associated with online child exploitation
• Indicate the existing laws, protocols, and international standards for preventing OCSEA
• Describe strategies to prevent and respond to incidents of OCSEA, both at the individual and community level
• Summarise the role of parents, educators, and communities in safeguarding children online
• Review reporting of OCSEA cases and access support services for victims and their families

By the end of this course, you will be able to:

• Summarise the appropriate selection of a research topic
• Review the formulation of clear and concise research questions and hypotheses
• Assess the various research design methodologies
• Indicate the structure of a research report and list the qualities of an effective report
• Recognise the steps in the research process
• Compare hypothesis, research questions and objectives
• Discuss the different sampling techniques, highlighting their strength and weaknesses
• Explain the data collection tools, data analysis and interpretation
• Illustrate free citation software and how to make perfect citations and reference lists
• Recall the English expressions in research to write clearly and concisely

By the end of this course, you will be able to:

• Define the fundamental concepts of child protection
• Apply the guiding principles and ethical considerations in child protection
• Review the types and guidelines for alternative care
• Discuss the current approaches to child protection
• Recall monitoring and evaluation in child protection interventions
• Recognise the physical, emotional, and behavioural signs of abuse, neglect, and exploitation in children
• Explain the international, regional, and national legal framework related to child protection
• Describe the child safeguarding policy and its importance in child protection organisations

By the end of this course, you will be able to:

• Define HIV/AIDs and outline the objectives of HIV counselling
• Explain the difference between HIV and AIDS and how untreated HIV can progress over time
• Outline the qualities of a good HIV/AIDs counsellor
• Identify the different modes of HIV transmission and review the prevention of HIV infection
• Describe the stages of HIV infection and the general symptoms
• Recall the misconceptions and myths about HIV/AIDS
• Discuss the pre and post-test counselling
• Illustrate the importance and function of ART in managing HIV and reducing transmission risk
• Recognise common adherence challenges and indicate strategies to support clients in staying on their treatment plan

By the end of this course, you will be able to:

• State the positive and negative consequences of conflict
• Identify the root causes of conflict and understand its dynamics
• Review the stages of conflict and conflict intervention strategies
• Explain Thomas and Kilmann’s conflict management styles
• Discuss the importance of communication in conflict management
• Describe the different approaches to conflict management
• Outline the steps for guiding the mediation session
• Indicate the components of transitional justice
• Summarise the principles of international humanitarian law (IHL)
• Define the basic concepts and the types of conflict