Understanding 360 Degree Feedback

In this course, you will learn about 360 degree feedback. 360 degree feedback is a process where employees receive feedback from their managers, colleagues, and direct reports. This feedback can be used to improve performance and help employees reach their goals. 360 degree feedback is a valuable tool for any organisation that wants to improve its performance. If it can support the alignment of process and support change management initiative.

In this course, you will learn about the benefits of 360 degree feedback which include; helping employees understand their strengths and weaknesses, encouraging employees to set goals and improve their performance, providing employees with feedback from different perspectives and helping organisations identify training and development needs. You will also learn about 8 common performance appraisal systems including Ranking, Paired Comparisons, Critical Incident, Free-Form/Narrative, Self-Assessment, Assessment Centre, Performance and Rating.

You will also learn how to create a 360 degree feedback process which involves; identifying the participants, setting up the meeting, conducting the feedback session and following up after the feedback session. By the end of this course, you will have a better understanding of how 360 degree feedback can be used to improve your organisation's performance.