Introduction to Change Management - Revised

Learn about key concepts and practices involved in organisational change - people, ideas and strategies.

Leadership and Management
Free Course
With increased competition and technological advancements, businesses need to be able to deal with ongoing change. This free online Change Management course introduces you to the key concepts and practices involved in organisational change - people, ideas and strategies. It will help you play an effective role within an organization that is going through a period of change and adjustment by showing you how to build an effective change strategy.
  • Duration

    2-3 Hours
  • Assessment

  • Certification

  • Responsive





View course modules


In this course, you will learn about change in organisations. Types of organisational change include: Process changes; Re-structuring; Culture change and Systems implementation. The success of any change initiative depends on the ability of the people involved to accept and embrace the desired change. Change can be disorienting, creating stress and anxiety for people and many people’s first reaction is to try to avoid the change. Others will actively resist change through tactics such as negativity, destructive criticism and even sabotage.

You will learn how leaders in organisations can work with others, to enable them to effectively transition through organisational change. You will see how a communication strategy helps to guide communication activities through the change process and ensures that all stakeholders are actively engaged. Different communication channels (Intranet, Print and Face-to-face) are used. Organizational change is a process that is facilitated by planning and analysis, but it is also influenced by serendipity and chance. You will be able to distinguish between planned, emergent, episodic and continuous forms of organizational change.

This free Change Management course will be of great interest to professionals looking to play a prominent role in change management processes. The course will also be of interest to small business owners who want to learn more about guiding their employees through a period of change. Change is a constant feature of business. This means that the skills you will learn in this course will undoubtedly come in handy sooner or later. So why wait? Start the course now. and become the professional your organization is looking for.

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Learning Outcomes

After completing this course you will be able to:

  • Define change management and summarize its basic elements
  • Discuss the phases of implementing change in an organization
  • Describe the importance of leadership throughout periods of organizational change
  • Explain the importance of communication skills throughout periods and phases of change
  • Describe the various forms of change that take place in organizations
  • Outline the evolution of change management during the course of the twentieth century
  • Explain the role that "culture" plays in change management
  • Discuss various approaches that can be used when attempting to implement change in an organization


All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certification for completed Certificate courses:

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