Learning Outcomes

In this free course, you will learn how to:

• Categorize public speeches based on the intended purpose
• Describe the four dimensions within which one should consider the context of a public speech
• Describe the ethics pyramid and explain the three basic concepts of the pyramid
• Describe how one can apply the principles in the NCA Credo to public speaking
• Outline some of the symptoms of communication apprehension
• Outline the flow of anxiety levels through its four stages
• Describe some unexpected difficulties that you may experience during a speech
• Distinguish between hearing and listening
• Outline the four different types of noise and describe how they can affect listening
• Explain some of the things to do that could represent ethical listening
• Explain why it is vital to conduct an audience analysis
• Describe the ways you can apply an audience analysis in a real-life scenario