Learn English for Business, Tourism - Free Online Course | Alison

Diploma in Basic English for Business and Tourism

Learn English for the travel and tourism industry and advance to the intermediate level with this English course.

Free Course
This free online English language diploma course will teach you about the vocabulary, grammar, and phrases that are most important for tourism and conducting business in English. The importance of English for business communication grows daily, particularly for tourism industry. In this course, you will learn about the essential language and grammar you need for English language international business operations and tourism.





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This course will introduce you to English for the hotel industry. You will first learn how to reserve a hotel room, book a table in a restaurant, and use different modes of transportation when travelling. Next, you will be guided through English dialogues used in job interviews. You will then be shown how to make business telephone calls as well as how to make small talk for business relationships. You will also learn how to differentiate between colloquial and formal English. 

This English for tourism course will also teach you English skills that will help you confidently give directions, conduct guided tours, navigate guidebooks, and even write press releases. You will also learn how to check guests in and out, order food in a restaurant, and easily describe types of food available to customers. With the correct understanding and usage of English expressions and phrases in business and social settings, you will be able to communicate effectively in no time at all.

By taking this English for tourism course, you will not only be proficient in tourism-related vocabulary and phrases but also become confident in making business calls, sending out letters and postcards, and engaging in small talk. If you want to take your career in the tourism and hospitality industry to the next level, this is the course is for you. So, start the course now and improve your English skills today.

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Module 1: Business English Language Skills

Module 2: Travel English Language Skills

Module 4: Improving Your Social English Language Skills

Module 6: English for Tourism: Restaurant Service

Module 8: English for Tourism: Tour Services

Module 3: Business and Travel English Language Assessment

Module 5: Social English Language Skills Assessment

Module 7: English for Tourism: Restaurant Service Assessment

Module 9: English for Tourism: Tour Services Assessment

Module 10: English for Tourism: Hotels Front Desk

Module 11: English for Tourism: Hotels Front Desk Assessment

Module 12: Diploma in Basic English for Business and Tourism Final Assessment

Learning Outcomes

After completing this course you will be able to: - Describe English vocabulary used in job interviews; - Describe how to make a business call in English; - Describe small talk and when it should be used; - List English vocabulary about sending letters and postcards; - Describe how to order in a restaurant; - Describe how to reserve a hotel room; - Engage in basic conversations when meeting people in social settings; - Communicate confidently with people; - Meet and greet people; - Make suggestions, requests and offers; - Talk about what you do in your spare time; - Give opinions on different topics; - Answer restaurant customer questions using the definite article and the indefinite article; - Recommend and compare restaurant dishes using adjectives and comparative adjectives; - Use the passive voice to describe restaurant dishes; - Describe restaurant dishes utilising past-participle adjectives; - Understand the correct expressions to utilise during the three stages of restaurant service; - Understand the role of tourist information offices and their staff; - Explain guided tour itineraries using the present simple and predictive future tenses; - Politely take a guided tour booking from customers using indirect questions; - Provide specific and subtle directions in a guided tour commentary; - Utilise adjectives and superlatives effectively in a guided tour commentary; - Use the passive voice effectually in a guided tour commentary; - Effectively provide potential hotel guests with information during enquiries; - Make a hotel reservation for guests utilising the correct English vocabulary and terminology; - Check guests in and out of hotels in the correct sequence; - Understand and use the correct English language phrases for check-in and check-out; - Resolve customer complaints with helpful and non-offensive English language phrases.


All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire an official Diploma, which is a great way to share your achievement with the world. Your Alison Diploma is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Diplomas for completed Diploma courses:

Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma, posted to you with FREE shipping
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame, posted to you with FREE shipping

All Diplomas are available to purchase through the Alison Shop. For more information on purchasing Alison Diplomas, please visit our FAQs. If you decide not to purchase your Alison Diploma, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Diploma pricing, please visit our Pricing Page.


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