Diploma in Basic English for Business and Tourism

Free Course
The importance of English for business communication will never cease as more and more people use the language to conduct their international business operations. It is also essential for people working in the tourism and hotel industry. This Diploma in Basic English for Business and Tourism course will introduce you to conversational vocabulary and dialogues that will help you develop English language skills in the areas of business and travel.




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This course will introduce you to English for the hotel industry. You will first learn how to reserve a hotel room, book a table in a restaurant, and use different modes of transportation when travelling. Next, you will be guided through English dialogues used in job interviews. You will then be shown how to make business telephone calls as well as how to make small talk for business relationships. You will also learn how to differentiate between colloquial and formal English. 

This English for tourism course will also teach you English skills that will help you confidently give directions, conduct guided tours, navigate guidebooks, and even write press releases. You will also learn how to check guests in and out, order food in a restaurant, and easily describe types of food available to customers. With the correct understanding and usage of English expressions and phrases in business and social settings, you will be able to communicate effectively in no time at all.

By taking this English for tourism course, you will not only be proficient in tourism-related vocabulary and phrases but also become confident in making business calls, sending out letters and postcards, and engaging in small talk. If you want to take your career in the tourism and hospitality industry to the next level, this is the course is for you. So, start the course now and improve your English skills today.

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After completing this course you will be able to: - Describe English vocabulary used in job interviews; - Describe how to make a business call in English; - Describe small talk and when it should be used; - List English vocabulary about sending letters and postcards; - Describe how to order in a restaurant; - Describe how to reserve a hotel room; - Engage in basic conversations when meeting people in social settings; - Communicate confidently with people; - Meet and greet people; - Make suggestions, requests and offers; - Talk about what you do in your spare time; - Give opinions on different topics; - Answer restaurant customer questions using the definite article and the indefinite article; - Recommend and compare restaurant dishes using adjectives and comparative adjectives; - Use the passive voice to describe restaurant dishes; - Describe restaurant dishes utilising past-participle adjectives; - Understand the correct expressions to utilise during the three stages of restaurant service; - Understand the role of tourist information offices and their staff; - Explain guided tour itineraries using the present simple and predictive future tenses; - Politely take a guided tour booking from customers using indirect questions; - Provide specific and subtle directions in a guided tour commentary; - Utilise adjectives and superlatives effectively in a guided tour commentary; - Use the passive voice effectually in a guided tour commentary; - Effectively provide potential hotel guests with information during enquiries; - Make a hotel reservation for guests utilising the correct English vocabulary and terminology; - Check guests in and out of hotels in the correct sequence; - Understand and use the correct English language phrases for check-in and check-out; - Resolve customer complaints with helpful and non-offensive English language phrases.

All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive to you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certification for completed Diploma courses:

Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma that is posted to you (with FREE standard shipping worldwide)
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame that is posted to you (with FREE standard shipping worldwide)

All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.


Course Reviews

Zina B.
2 years ago
Zina B.

It was really helpful and I enjoyed it, thank you very much

Ghamiah H.
2 years ago
Ghamiah H.

its an amazing .

Aziz A.
2 years ago
Aziz A.

I really appreciate this english course.

May Z.
2 years ago
May Z.

You are very good because courses are easy to learn. Thanks!

Vera S.
2 years ago
Vera S.

This course is very interesting and helpful. I recommend this course! Thank you very much.

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