Learning Outcomes

In this free course, you will learn how to:

• Recall well-tested tips for giving effective presentations and speeches
• Relate the first piece of information you should identify when giving any kind of presentation or speech
• List the messages that you want your audience to remember from you
• Describe what should be included in PowerPoint presentations when addressing others
• Recognize the importance of constant feedback from friends and colleagues
• Explain the potential impact different time zones can have on your business calls
• Describe the ideal environment for a business call and the additional materials you may require for the call
• Summarize TJ's tips for phone calls, video conferencing and your phone's voicemail
• Relate the information you should give someone when they answer your call
• Recognize that every generation has blind spots when it comes to technology
• Define the Hollywood phone call goodbye and why you shouldn't replicate it in a business setting