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Introduction to Customer Service

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    Julian A.
    ZA
    Julian A.

    Excellent basic foundation to build on with regards to customer awareness, needs and wants

    Qondile D.
    SZ
    Qondile D.

    Excellent information!

    Vivian O.
    NG
    Vivian O.

    It is helpful

    Nichelle M.
    US
    Nichelle M.

    Good basic information

    Stephen K.
    KE
    Stephen K.

    what are the factors affecting poor customer service

    SHEILA B.
    US
    SHEILA B.

    Sheila Module: Introduction to Customer Service Topic: Introduction to Customer Service Answer: As stated by Sam Walmart, you can be the top CEO and have one of the most desireable products on the market, but if the customer does not feel at all valued or that they do not matter when it comes to being served. They will take their business to an establishment were they do feel valued as a customer.

    Mahmoud ali ali S.
    EG
    Mahmoud ali ali S.

    there is only one boss it dont matter who you work for and where its still customer service

    Melanie K.
    GR
    Melanie K.

    The customer is always right and if he is satisfy will always come back!

    Khadijah Hassan  A.
    SA
    Khadijah Hassan A.

    How I can start ?

    Sherri W.
    US
    Sherri W.

    That the customer should always walk away satisfied with the service they have received. They should be treated with respect. That the employees should have a knowledge of wears that they are selling. We as a company should also treat each other with respect so that we may treat others with the same respect.

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