Habilidades de servicio al cliente
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This Free Online Course Includes:
- Hours of Learning
- CPD Accreditation
- Final Assessment
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Habilidades de servicio al cliente
Hazte experto en servicio al cliente y pulir tus habilidades de comunicación profesional en este curso online gratuito.
Este curso de formación te enseña lo básico del servicio al cliente. Le mostramos ... Este curso de formación te enseña lo básico del servicio al cliente. Le mostramos cómo centrarse en el cliente para entender sus expectativas para ayudarle a mejorar su experiencia en su negocio. Explicamos cómo lidiar con el estrés e interactuar constructivamente con los clientes en el teléfono para manejar las quejas. Las percepciones de las personas de la marca de tu empresa están definidas por la experiencia del cliente, así que apúntate para asegurarte de que te recuerden con cariño.
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In This Free Course, You Will Learn How To
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Knowledge & Skills You Will LearnComplete This CPD Accredited Course & Get Your Certificate!
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