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Diploma in Implementing Customer Care in Management

Diploma in Implementing Customer Care in Management

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This Free Online Course Includes:
  • Hours of Learning
  • CPD Accreditation
  • Final Assessment
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Diploma in Implementing Customer Care in Management

Learn how businesses can improve their customer care services with this free online management course.
This free online course suits small business owners or anyone pursuing a career in cu... This free online course suits small business owners or anyone pursuing a career in customer relations management (CRM). We explore strategies to help you build better relationships with both local and international customers. We explain how to manage customers who leave and how to recover from service failures. We delve into the opportunities and challenges presented by electronic CRM and cultural diversity to help you get ahead and stay there.

What You Will Learn In This Free Course

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