Learning Outcomes

In this free course, you will learn how to:

• Define ‘pressure’
• Distinguish between pressure and stress
• Explain how pressure affects the mind and body
• State the ‘Inverted U’ theory and the relation between stress and performance
• Explain how to constructively deal with pressure
• Describe the principle and benefits of cognitive behavioural therapy (CBT)
• Recognize the benefits of different styles of communication
• Discuss how to communicate effectively under stress
• List the key skills of a good leader capable of leading a resilient team
• Summarize the legal duties of employers in the UK regarding work-related stress