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Robert Chapman has been working as a business improvement professional for many years. In doing so, he has learnt a number of key lessons about business, people and processes.

His work has saved many organizations a lot of money and has made their teams more efficient and productive. Their operations have also become future proof.

Specifically, Chapman is an expert in Lean Six Sigma, root cause analysis, process improvement, automation of processes, business case creation and wider business improvement (such as cultural change, reporting and transition of work around the globe).To learn more about Robert and what they have to offer, take a look at their LinkedIn profile here.

Free, Online Courses Created by Robert Chapman

  • Certificate Toolkit for Lean Six Sigma

    Toolkit for Lean Six Sigma

    3-4 hrs
    Become more efficient and reduce production waste with this free course on the principles of the Lean Six Sigma method.
  • Certificate Business Process Improvement: Waste Reduction

    Business Process Improvement: Waste Reduction

    3-4 hrs
    In this free online course, learn how to identify and remove physical and digital waste to improve process efficiency.
  • Certificate Learning Lean Six Sigma: White Belt

    Learning Lean Six Sigma: White Belt

    1.5-3 hrs
    Learn the secret of increasing your organisation's efficiency and proficiency with Six Sigma in this free online course.
  • Certificate Learning Lean Six Sigma: Yellow Belt

    Learning Lean Six Sigma: Yellow Belt

    5-6 hrs
    This free online course provides comprehensive lessons on managing processes using the Lean and Six Sigma methodologies.
  • Certificate Voice of the Customer: Toolkit and Techniques

    Voice of the Customer: Toolkit and Techniques

    1.5-3 hrs
    Learn how to map the success of any product based on customers' experiences and expectations in this free online course.
  • Certificate An Effective Guide to Process Improvement

    An Effective Guide to Process Improvement

    4-5 hrs
    This free online course teaches how to carry out successful process improvement projects within your organisation.
  • Certificate SIPOC: Process Mapping Made Simple

    SIPOC: Process Mapping Made Simple

    1.5-3 hrs
    This free online course will teach you how to build and deploy a SIPOC process map in a variety of project settings.
  • Certificate An Introduction to Process Improvement

    An Introduction to Process Improvement

    1.5-3 hrs
    Learn how to effectively manage your project's processes and thus its outcomes in this free online course.
  • Certificate How to Conduct Effective Root Cause Analysis

    How to Conduct Effective Root Cause Analysis

    1.5-3 hrs
    Learn the skills and tools used in root cause analysis to identify and solve problems with this free online course.
  • Certificate Organisational Culture Change: Tool and Techniques

    Organisational Culture Change: Tool and Techniques

    1.5-3 hrs
    Explore the tools and techniques you can use to change an organisation's culture with this free online course.
  • Certificate Introduction to Continuous Improvement

    Introduction to Continuous Improvement

    1.5-3 hrs
    This free online course explains how to improve business and project processes to reduce waste and boost efficiency.
  • Certificate How to Deliver Effective Organisational Reporting

    How to Deliver Effective Organisational Reporting

    1.5-3 hrs
    Learn how to write effective organisational reports using suitable sources of information in this free online course.
  • Certificate Process Mapping: Toolkit and Techniques

    Process Mapping: Toolkit and Techniques

    1.5-3 hrs
    Explore what process improvement is, how to deliver it and what to expect from its delivery in this free online course.
  • Certificate Root Cause Analysis: Cause, Effect and 5 Whys' Diagram

    Root Cause Analysis: Cause, Effect and 5 Whys' Diagram

    1.5-3 hrs
    This free online course teaches the tools and methods required to conduct root cause analysis within processes.
  • Certificate Introduction to Lean Management

    Introduction to Lean Management

    3-4 hrs
    Learn how to improve performance, reduce waste and increase the productivity of a process in this free online course.
  • Certificate Introduction to Rapid Business Improvement

    Introduction to Rapid Business Improvement

    1.5-3 hrs
    Learn how to implement rapid business improvement and reap its benefits in this free online business management course.
  • Certificate An Effective Guide to Flowchart Mapping

    An Effective Guide to Flowchart Mapping

    1.5-3 hrs
    This free online course will teach you how to create an effective flowchart to identify and solve problems.
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