Process Mapping: Toolkit and Techniques

Name: Process Mapping: Toolkit and Techniques
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Explore what process improvement is, how to deliver it and what to expect from its delivery in this free online course.

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Learning Outcomes

In this free course, you will learn how to:

Define ‘Lean’, ‘Six Sigma’ and ‘Lean Six Sigma’
Explain the DMAIC model followed in the Lean Six Sigma methodology
State the benefits of using the Lean Six Sigma approach to increase the productivity of any organisation
List the tools used in mapping a process
Discuss how to map value, time, money and the physical flow of work in a process
Identify at what stage of the DMAIC framework specific process mapping tools should be used
Describe how to use a value stream map, time value map or takt time chart to show wastes, bottlenecks and rework loops in a process

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