Alison's New App is now available on iOS and Android! Download Now

Robert Chapman has been working as a business improvement professional for many years. In doing so, he has learnt a number of key lessons about business, people and processes.

His work has saved many organizations a lot of money and has made their teams more efficient and productive. Their operations have also become future proof.

Specifically, Chapman is an expert in Lean Six Sigma, root cause analysis, process improvement, automation of processes, business case creation and wider business improvement (such as cultural change, reporting and transition of work around the globe).To learn more about Robert and what they have to offer, take a look at their LinkedIn profile here.

Free, Online Courses Created by Robert Chapman

  • Certificate Process Mapping Technique: Time Value Map

    Process Mapping Technique: Time Value Map

    1.5-3 hrs
    This free online process improvement course explains how to use time value maps to improve organisational efficiency.
  • Certificate Root Cause Analysis: Using the Drill Down Method

    Root Cause Analysis: Using the Drill Down Method

    1.5-3 hrs
    Learn how to identify and solve the root causes of your company's most difficult problems in this free online course.
  • Certificate Comprehensive Guide to CTQ Trees

    Comprehensive Guide to CTQ Trees

    1.5-3 hrs
    This free online course teaches you how to use a critical to quality (CTQ) tree to develop customer-centric products.
  • Certificate How to Build a Process Improvement Plan

    How to Build a Process Improvement Plan

    1.5-3 hrs
    Learn how to boost productivity and streamline your organisation’s processes in this free online management course.
  • Certificate Understanding the 8 Wastes of Lean

    Understanding the 8 Wastes of Lean

    4-5 hrs
    Learn how to identify and eliminate inefficiencies in a process to enhance productivity in this free online course.
  • Certificate Mastering Plan, Do, Check, Act (PDCA)

    Mastering Plan, Do, Check, Act (PDCA)

    4-5 hrs
    Learn about systematic approaches and techniques to ensure continuous business improvement in this free online course.
  • Certificate Kano Analysis Model

    Kano Analysis Model

    3-4 hrs
    Learn how to assess and classify customer preferences to ensure customer satisfaction in this free online course.
  • Diploma Diploma in Advanced Strategies for Reducing Business Operational Costs

    Diploma in Advanced Strategies for Reducing Business Operational Costs

    10-15 hrs
    Master effective cost-reduction strategies to regain financial control of your business with this free online course.
  • Certificate Total Quality Management

    Total Quality Management

    4-5 hrs
    Master total quality management to drive continuous organizational improvement with this free online course.
  • Certificate Understanding the 7 Tools of Quality

    Understanding the 7 Tools of Quality

    4-5 hrs
    Learn essential methods for problem-solving and process improvement in quality management in this free online course.
  • Certificate Theory of Constraints

    Theory of Constraints

    3-4 hrs
    Discover how to identify and overcome constraints that hold your business back with this free online course.
  • Certificate Automating Business Processes

    Automating Business Processes

    5-6 hrs
    Learn how to streamline and optimize organizational workflows and automate business processes in this free online course
View all Course Creators