Learning Outcomes

In this free course, you will learn how to:

• Discuss the importance of Lean management in an organisation
• Recall seven tools for applying quality in a process
• Explain different process analysis terms pertaining to production
• Describe waste reduction techniques within a process
• Identify different time-saving and cost-saving opportunities in an organisation
• Indicate the main steps of a process and the flow of information in a process using a flowchart
• Label the flow of work, information and materials in a process
• Separate value-adding steps from non-value-adding steps in a process
• Analyse wastes and inefficiencies in a process using diagrams and charts