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RS Hospitality Academy
Hospitality business insight experts
39,238
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3
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115
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Teaching & Academics
2+
Teaching on Alison since Aug 2021
RS Hospitality Academy is an e-hospitality education platform and the brainchild of two hospitality experts, Ravi Sharma and Kunal Kaul. The academy is a Member of CPD (Continued Professional Development) in the UK and International CHRIE (International Council on Hotel, Res...
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An Introductory Course on Alcoholic Spirits
18,275 Learners already enrolled
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Free Online Courses by RS Hospitality Academy
An Introductory Course on Alcoholic Spirits
1.5-3 hrs 18,275 learners
By RS Hospitality Academy
You Will Learn How To

By the end of this course, you will be able to:

  • Define the terms 'spirit', 'fermentation' and 'distillation'
  • State the boiling points of alcohol and water
  • Explain the fermentation and distillation processes
  • State different types of stills and their parts
  • Describe the main categories and types of spirits
  • Outline the factors affecting the flavour of spirits
  • Summarize the key areas in the production process of spirits such as whisky and vodka
  • Identify and explain the use of standard bar equipment and the raw materials used
  • State some basic types of cocktails
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CERTIFICATE
Hospitality Management
An Introductory Course on Alcoholic Spirits
1.5-3 hrs
18275 enrolled
An Introductory Course on Wines
3-4 hrs 15,795 learners
By RS Hospitality Academy
You Will Learn How To

By the end of this course, you will be able to:

  • Define the terms wine, fermentation and pasteurisation
  • Describe the anatomy of a grape
  • Outline the requirements of a fermentation process
  • State the steps required to produce wine
  • Describe the various types of wine and the regions where they are typically produced
  • State the various terms used in the wine industry
  • Recall the different varieties of grapes
  • Explain the importance of appropriate wine storage and the conditions required to increase the shelf life of wine
  • Explain the significance of serving wine at the correct temperature
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CERTIFICATE
Wine
An Introductory Course on Wines
3-4 hrs
15795 enrolled
Hotel Revenue Management and Customer Service Excellence
1.5-3 hrs 5,168 learners
By RS Hospitality Academy
You Will Learn How To

Upon successful completion of this course, you will be able to:

  • Outline the basics of revenue management, including the tools, and data used
  • Explain segmentation, forecasting, and budgeting as effective tools for target planning
  • Discuss the four processes involved in budgeting
  • List the models for handling customer complaints
  • State five specific strategies for improving your customers' experience
  • Identify the latest trends of the technology used in the customer service industry
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CERTIFICATE
Customer Service
Hotel Revenue Management and Customer Service Excellence
1.5-3 hrs
5168 enrolled
Learner Reviews & Feedback For
177
115
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Gabriel M.
Très bon cours et très interessant, je recommande à tout le monde de le suivre
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Joy S.
Very beneficial to my introduction to Alcohol and spirits and helped better understand where, what and how it is produced and the equipment needed to successfully serve desired drinks.
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