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RS Hospitality Academy
Hospitality business insight experts
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Teaching on Alison since Aug 2021
RS Hospitality Academy is an e-hospitality education platform and the brainchild of two hospitality experts, Ravi Sharma and Kunal Kaul. The academy is a Member of CPD (Continued Professional Development) in the UK and International CHRIE (International Council on Hotel, Restaurant and Institutional Education) in the USA. Ravi Sharma is considered a hotelier par excellence. He has reinvented himself as an educator in the hospitality education space, carving a niche for himself. He has taught and led several highly sought-after modules of the University of West London, Edinburgh Napier University, and Queen Margaret University in Scotland, among others, in his career as an academician.Kunal Kaul, the co-founder of this hospitality education enterprise, is a...
🏆 Top Course by this Course Creator
An Introduction to Wines
17,719 Learners already enrolled
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Free Online Courses by RS Hospitality Academy
An Introduction to Alcoholic Spirits
1.5-3 hrs 19,342 learners
By RS Hospitality Academy
You Will Learn How To

By the end of this course, you will be able to:

  • Define the terms 'spirit', 'fermentation' and 'distillation'
  • State the boiling points of alcohol and water
  • Explain the fermentation and distillation processes
  • State different types of stills and their parts
  • Describe the main categories and types of spirits
  • Outline the factors affecting the flavour of spirits
  • Summarize the key areas in the production process of spirits such as whisky and vodka
  • Identify and explain the use of standard bar equipment and the raw materials used
  • State some basic types of cocktails
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CERTIFICATE
Beginner Level
Hospitality Management
An Introduction to Alcoholic Spirits
1.5-3 hrs
19342 enrolled
An Introduction to Wines
3-4 hrs 17,719 learners
By RS Hospitality Academy
You Will Learn How To

By the end of this course, you will be able to:

  • Define the terms wine, fermentation and pasteurisation
  • Describe the anatomy of a grape
  • Outline the requirements of a fermentation process
  • State the steps required to produce wine
  • Describe the various types of wine and the regions where they are typically produced
  • State the various terms used in the wine industry
  • Recall the different varieties of grapes
  • Explain the importance of appropriate wine storage and the conditions required to increase the shelf life of wine
  • Explain the significance of serving wine at the correct temperature
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CERTIFICATE
Beginner Level
Wine
An Introduction to Wines
3-4 hrs
17719 enrolled
Hotel Revenue Management and Customer Service Excellence
1.5-3 hrs 5,846 learners
By RS Hospitality Academy
You Will Learn How To

Upon successful completion of this course, you will be able to:

  • Outline the basics of revenue management, including the tools, and data used
  • Explain segmentation, forecasting, and budgeting as effective tools for target planning
  • Discuss the four processes involved in budgeting
  • List the models for handling customer complaints
  • State five specific strategies for improving your customers' experience
  • Identify the latest trends of the technology used in the customer service industry
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CERTIFICATE
Beginner Level
Customer Service
Hotel Revenue Management and Customer Service Excellence
1.5-3 hrs
5846 enrolled
Showing 1 - 3 of 3
Learner Reviews & Feedback For
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Gabriel M.
Très bon cours et très interessant, je recommande à tout le monde de le suivre
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The course was short but precise. It was helpful for my study career
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