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Six Sigma - Understanding Benchmarking Methods - Revised 2018

Quality Control
Free Course

Learn about Six Sigma tools and techniques used to identify and remove defects and minimising variability in manufacturing and business processes.

  • Duration

    2-3 Hours
  • Assessment

    Yes
  • Certification

    Yes
  • Responsive

    Yes
  • Publisher

    NPTEL
Description Outcome Certification View course modules

Benchmarking is a widely used process that consists of identifying the best firms in the same industry, or in another industry where similar processes exist and comparing the processes and performance metrics of those studied to processes and performance metrics within one's own business. The course begins by introducing the process of benchmarking and its benefits for businesses. Next, the steps of widely used benchmarking procedures are reviewed in details and the key elements of the Benchmarking Code of Conduct are described. The crucial role management plays in implementing the benchmarking process within a business is also reviewed. This course will be of great interest to all professionals in areas of quality management and Six Sigma and who would like to learn more about benchmarking processes. It will also be of great interest to any learner is who interested in a career in quality and Six Sigma processes.

Having completed this course the learner will be able to:


  • Define benchmarking and list its benefits.
  • Describe the key elements of the Benchmarking Code of Conduct.
  • List the steps of widely used benchmarking procedures.
  • Describe management's benchmarking challenge.

All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

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