Six Sigma - Understanding Benchmarking Methods
Learn how to evaluate your organization's processes against a high standard using the Six Sigma benchmarking tools.Publisher: NPTEL
CertificationView course modules
First, you will look into benchmarking where you will learn how to use this highly structured strategy to improve your organization's innovation and design. The course will teach you the benchmarking process as well as how and where to source your information. You will study the ten generic benchmark categories as well as the best practices in benchmarking. You will learn the difference between process benchmarking and strategic benchmarking as well as the most widely acknowledged benchmarking benefits.
You will then study the Benchmarking Code of Conduct such as keeping everything legal, respecting confidentiality, and being willing to give what you get, among others. You will also receive lessons taught by active benchmarkers, as well as study performance measure examples and the critical success factors of benchmarking. The course will also show you Motorola's Five-Step Benchmarking Process as well as present you with management’s benchmarking challenge.
By studying the best performances being achieved by your competitors or by an entirely different industry, you can use benchmarking to effectively boost your organization. All you have to do is use the information to identify the gaps in your organization's processes so that you can achieve a competitive advantage. This Six Sigma business course contains all the information you need to achieve this goal and more! So why wait? Check out your next course, today.
Module 1: Six Sigma and Benchmarking
Six Sigma and Benchmarking - Learning Outcomes
Introduction to Benchmarking - Part 1
Introduction to Benchmarking - Part 2
Introduction to Benchmarking - Part 3
How to Benchmark - Part 1
How to Benchmark - Part 2
How to Benchmark - Part 3
Six Sigma and Benchmarking - Lesson Summary
Having completed this course the learner will be able to:
- Define benchmarking and list its benefits
- Describe the key elements of the Benchmarking Code of Conduct
- List the steps of widely used benchmarking procedures
- Describe management's benchmarking challenge
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Six Sigma is a methodology for eliminating defects in a product, process or service by using statistics. It was originally used by Motorola in the 1980s and was further popularised by Jack Welch and GE. After being adopted by GE, Six Sigma was implemented by many companies across the globe becoming a standard for quality management. Six Sigma is special in its use of statistics and of standard deviation allowing for consistent results even at scale.
The best free Six Sigma courses available on Alison include:
- Diploma in Six Sigma - Revised 2017
- Six Sigma - Understanding Benchmarking Methods - Revised 2018
- Fundamentals Of Using Six Sigma In Supply Chains - Revised 2018
- Six Sigma - Understanding Design Of Experiment - Revised 2018
- Six Sigma - Understanding Control Charts - Revised 2018
- Six Sigma - Introduction To Taguchi Methods And Robust Design - Revised 2018
Each of the online Six Sigma courses on Alison are free, as are all of Alison's online courses. Alison's learners do not have to pay anything to take these courses unless they want a digital or physical copy of the course certificate.