Learning Outcomes

Having completed this course you will be able to:

• Outline the various ways of improving your emotional intelligence
• Identify the importance of emotional management
• Explain the concept of empathy and its relevance
• Describe the intrapersonal communication
• Identify certain tools to encourage creative thinking for a variety of purposes
• Explain what creativity is and the attributes of a creative person
• Discuss the meaning of analytical thinking and the logical sequence of events