Learning Outcomes

In this free course, you will learn how to:

• Identify the factors that contribute to or detract from productive work
• List ways to improve team efficiency and productivity
• Outline some tips used to better organise a workplace or workstation
• Summarise the benefits of organising tools and specific organisational habits
• Explain how to listen and communicate effectively
• Discuss a communication plan for managing projects
• Provide some practical time management tips 
• Recognise how and why conflicts arise in the workplace
• Outline the best conflict management strategies
• State the benefits of health and wellness plans in an organisation
• Outline and implement mental health programmes to boost workplace productivity
• Explain how to cope with stress and anxiety to improve output