Emotional Intelligence for Business and Sales Success

Name: Emotional Intelligence for Business and Sales Success
Availability: InStock
Rating: 3.6 (89 reviews)

Gain emotional intelligence to build stronger relationships and close more deals from this free online Alison course.

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Learning Outcomes

In this free course, you will learn how to:

Assess the impact of self-awareness, self-regulation, social awareness, and relationship skills on professional success
Apply cognitive reappraisal, mindfulness, and emotion regulation strategies to manage emotions and tackle challenges
Identify the role of emotional intelligence in building rapport, trust and tailoring communication for diverse audiences
Outline techniques for assertiveness, conflict resolution, and maintaining composure in challenging business situations
Distinguish between personal strengths, weaknesses, and emotional triggers to enhance self-awareness
Relate the role of emotional intelligence in managing stress, building confidence and navigating organisational dynamics
Explain empathetic communication skills by practising active listening and observing non-verbal cues

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