Diploma in Hospitality and Tourism Management | Free Course | Alison

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Diploma in Hospitality and Tourism Management

Learn about the exciting career opportunities in the tourism and hospitality industries with this free online course

Tourism and Hospitality
Free Course
This free online course will guide you through the career opportunities that await qualified individuals who are interested in tourism or hospitality management. These sectors are of great importance in the modern economy of many countries and regions around the world, generating over one trillion dollars in revenue annually. By the end of this course, you will have a strong understanding of the workings of tourism and hospitality, so why wait?





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This course will first discuss the history of travel. You will study ancient and medieval travel, Renaissance and modern travel, and travel in the USA. You will then look into the factors that influence travel which include the modes of transport, accommodation, time, money, and motivation. You will study the career opportunities in airlines, on cruises, and in travel agencies. The course will also cover tourist attractions, tourist amenities, and transport systems. You will then look into the different reasons for travel including traveling for pleasure and business travel. 

The course will discuss different travel destinations, the appeal of warm climate and sandy beaches to tourists, and the three types of tourist cities including historic, modern, and hybrid. You will also study important advertising methods and promotional campaigns. The course then moves on to discuss hospitality management, telling you about the key skills required to work in the sector, and about the functions of different hotel departments. You will learn about restaurant operations planning, the organization of the kitchen, menu objectives and planning, table setting and restaurant design and layout.

Finally, you will learn about the food handling process, including topics like food safety, food contamination, and personal hygiene. You will learn how to respond to kitchen accidents and the procedures that must be in place to ensure staff safety when working with different types of equipment. Tourism and hospitality are exciting and evolving industries to work in, with career opportunities all around the world and this course will give you a better understanding of them as a whole. So why wait? Start your learning journey today.

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History of Travel

Factors Influencing Travel

Careers & Tourism

Amenities & Transport

Tourism Studies - First Assessment

Types of Travel

Travel Destinations

Advertising Tourism

Promotional Campaigns

The Tourist Industry

Tourism Studies - Second Assessment

Characteristics of the Hospitality Industry

Introduction to the Accommodation Sector

Introduction to Hotel Management

Hotel Front Office Operations

Hotel Housekeeping Department

Hospitality Management - First Assessment

Introduction to the Food and Beverage Sector

Food and Beverage Services

Restaurant Operations Planning

Kitchen Design and Layout

Safe Food Handling in Food Service Operations

Preventing and Treating Accidents in Food Service Operations

Hospitality Management - Second Assessment

Course assessment

Learning Outcomes

After completing this course, you will be able to:

  • Describe how historic travel patterns led to the formation of the modern tourist industry
  • Outline the sectors of the tourist industry and the employment and career opportunities it offers
  • List the main priorities of business and pleasure travelers and the ways in which travel destinations can appeal to both groups
  • Explain how travel destinations and tourism businesses can effectively market and promote themselves
  • Describe the role of tour wholesalers, travel agencies and online travel services in packaging and selling tourism products
  • Explain the characteristics of the hospitality industry
  • Define the classification of hotel departments
  • Define the food and beverage departments of a hotel
  • Define the different market segments and customer types
  • Explain health and safety procedures as applied to the hospitality sector


All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire an official Diploma, which is a great way to share your achievement with the world. Your Alison Diploma is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Diplomas for completed Diploma courses:

Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma, posted to you with FREE shipping
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame, posted to you with FREE shipping

All Diplomas are available to purchase through the Alison Shop. For more information on purchasing Alison Diplomas, please visit our FAQs. If you decide not to purchase your Alison Diploma, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Diploma pricing, please visit our Pricing Page.


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