Travel and Tourism Management

Name: Travel and Tourism Management
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Rating: 4 (662 reviews)

Learn about new technologies and sustainable travel and tourism management strategies in this free online course.

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Learning Outcomes

In this free course, you will learn how to:

Describe the components of tourism products, services and goals
Discuss tour operations, consumer trends and tour operator duties
Identify travel agents and assess their significance in future travel retailing
Explain quality customer management by using the Gap Model
Discuss the importance of crisis management, sustainable development and public awareness in tourism
Summarise the effect of Brexit on international tourism and the United Kingdom
Identify tourism productivity challenges and the probable solutions

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