Question 1

Is Alison really free?

Accepted Answer

The good news is that it’s free to learn on Alison! There is no cost for you to study and complete any of the courses offered by Alison. Once you’ve completed a course, you’ll have the option to purchase a printed or digital Certificate. If you don’t purchase a Certificate or Diploma, you can download your free Learner Record. This is official confirmation of the courses you have completed with Alison and the results you have achieved. Your Learner Record can be found in your Profile/Dashboard.

Question 2

How do I get my Certificate?

Accepted Answer

To fully complete a course, you must study all sections of the course and score at least 80% in each assessment. Check you have completed all the sections in your course by looking for a green tick beside each completed section. Once you have completed your course and passed your assessments, your Certificate will be available to purchase straight from the Shop.

Question 3

How do I download my Digital Certificate?

Accepted Answer

Once you have completed your purchase, your Digital Certificate/Digital Diploma and Transcript can be downloaded from the Dashboard of your Alison Account.

I access Alison via my computer:

Expand the Your Completed Courses & Claimed Certificates widget in your dashboard as shown below:

You will then be able to download your Digital Certificate/Diploma and Transcript.

I access Alison via my Mobile Browser:

Expand the Your Completed Courses & Claimed Certificates widget in your Dashboard as shown below:

You will then be able to download your Digital Certificate/Diploma and Transcript.

I access Alison via App:

Open My Certificates in your Dashboard, as shown in the example below:

You will then be able to download your Digital Certificate/Diploma and Transcript.

On an Android device, the file will be saved to your “Downloads” folder. If you're using an iOS device, the file will be saved to the “Files” folder.

Question 4

Are Alison courses accredited/recognised?

Accepted Answer

Continuing Professional Development, or CPD, is the process of continually developing or maintaining your professional skills. CPD helps individuals focus on how they can become a more competent and effective professional. Due to our rigorous publishing review process, courses on Alison are now being accredited by CPD UK, an independent organisation. Accredited CPD training means the learning activity has reached the required Continuing Professional Development standards and benchmarks, and the learning value has been scrutinised to ensure integrity and quality. This CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements. This means a certificate from a course on Alison can now be used as part of your CPD requirements (please check with your organisation’s guidelines). You can find out more about Alison accreditation here.

Question 5

How much does cost to purchase a Certificate?

Accepted Answer

Users can pay a nominal fee to automatically download Digital Certificates or purchase paper or framed Certificates that are shipped via mail. For a more detailed list of the costs, visit the Shop page.

You don’t have to purchase a Certificate in order to certify. You can access your Learner Report showing that you have completed the course.

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