Quality management is the process of achieving and maintaining excellence. Quality management involves maintaining standards in everyday activities to achieve long term objectives for your business or organisation. It involves planning, quality control and review. There are some internationally accepted standards for this process which are known as Total Quality Management or TQM standards. Under TQM, errors are regularly identified and worked upon to minimise errors and maximise quality of output.

The best free online courses providing an introduction to quality management by Alison are:

• Introduction to quality management - revised
• Diploma in quality management - revised 2017
• Understanding cost of quality and TQM tools - revised 2018
• ISO 13485:2016 - Quality Management Systems for Medical Devices
• Fundamentals of quality standards - revised 2018

With an introduction to quality management you will get an overview of the entire quality management process and different TQM standards. Quality management professionals are in high demand, as maintaining excellence is at the heart of every business's success. Taking this free online course by Alison can help you take the first step in your career as a quality management professional or add to your existing skill sets to become a more valuable employee for your organisation.