Loading

Get 20% Off ALL Certificates and Diplomas with Alison’s Mid-Year Sale! Hurry, sale ends on Friday, 28th June 2019.

Claim my 20% off

Understanding Cost of Quality and TQM Tools - Revised 2018

Quality Control
Free Course
When implementing a quality management system, it is essential that quality managers are familiar with Cost of Quality and important tools for improving Total Quality Management. Cost of Quality is a term that is widely used but also widely misunderstood. It is not about the cost of creating a quality product or service, rather it is the cost to the business of not creating a quality product or service. This course will explain this in full.
Start Course Now
  • Duration

    2-3 Hours
  • Assessment

    Yes
  • Certification

    Yes
  • Responsive

    Yes
  • Publisher

    NPTEL

Description

Outcome

Certification

View course modules

Description

This course will first introduce you to quality, quality assurance, and Total Quality Management. You will study the aspects of traditional management and look into the different variables that affect quality. The course will teach you what customers are looking for in terms of quality. You will also study contemporary quality philosophies and management strategies as well as the consequences that poor quality bring to the organization. You will also learn the enormous effect of quality mismanagement.

Next, you will study the visible and hidden costs of poor quality. You will learn the different quality management systems such as the TQM(Total Quality Management), the ISO 9000, and the Six Sigma. You will learn where to begin looking for quality problems as well as study the Deming Model of Quality Management. You will cover the two modes of quality control and learn that operations are a transformation process that you can manage with the right tools.

Business strategies for ensuring quality are essential, but can often be difficult to manage. This course will teach you about the tools that you can implement in a quality management system which can help you identify problems before they arise or prevent them from reoccurring. If you have already studied Alison's Introduction to Quality Management course, take this Cost of Quality course and bring your quality management skills to the next level.

Start Course Now

Learning Outcomes

Having completed this course you will be able to:


  • Define what Total Quality Management is.
  • Describe what cost of quality means and how it is measured.
  • Describe in detail how the ISO 9000 and QS 9000 standards function.
  • Describe the tools of Total Quality Management.
  • Describe quality measurement in service industries.
  • Describe the role of Six Sigma quality systems.

Certification

All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire official Certification, which is a great way to share your achievement with the world. Your Alison Certification is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certification for completed Certificate courses:

Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
Certificate - a physical version of your officially branded and security-marked Certificate, posted to you with FREE shipping
Framed Certificate - a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE shipping

All Certification is available to purchase through the Alison Shop. For more information on purchasing Alison Certification, please visit our faqs. If you decide not to purchase your Alison Certification, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certification pricing, please visit our Pricing Page.

Course Reviews

Htun Htun N.
2 years ago
SG
Htun Htun N.

The course is really great and learn a lot about the importance of TQM.

View All Reviews
Notification

You have received a new notification

Click here to view them all