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      Understanding Cost of Quality and TQM Tools

      Understanding Cost of Quality and TQM Tools

      Enrolled1.5-3 Hours (Contains Video)
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      1. Understanding Cost of Quality and TQM Tools
      • Intermediate Level

      Understanding Cost of Quality and TQM Tools

      Learn about Quality Management standards and practices with this free TQM certification course on the Cost of Quality.

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      Understanding Cost of Quality and TQM Tools
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      Learning Outcomes

      Having completed this course you will be able to:

      • Define what Total Quality Management is
      • Describe what cost of quality means and how it is measured
      • Describe in detail how the ISO 9000 and QS 9000 standards function
      • Describe the tools of Total Quality Management
      • Describe quality measurement in service industries
      • Describe the role of Six Sigma quality systems

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