Executive Assistant Skills
Learn the skills you need to be an executive assistant with this free online course.
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CertificationView course modules
This course, Executive Assistant, will provide you with an understanding of the skills required to be an effective executive assistant. You will learn about working with your manager to understand and achieve productivity goals. You will be able to explain how to effectively manage your time and resources to be an effective executive assistant. You will also learn about key administrative soft skills necessary for working as an executive assistant.
This course then explains how to best manage meetings in regards to scheduling and communication. You will learn about tools of the trade such as email protocol, computer skills, software skills, and communication skills. You will also learn about phone and voicemail etiquette to best represent yourself and your manager when interacting with others over the phone.
This course then wraps up by discussing the process of being an effective gatekeeper. You will learn how to filter calls and emails for your manager to be most effective while also learning guidelines for handling confidential information. By taking this course you will learn the skills of an effective executive assistant. So why wait? Start learning today.Start Course Now
Working with Your Manager
Administrative Soft Skills
Effective Time Management
Tools for the Trade (I)
Tools for the Trade (II)
Being an Effective Gatekeeper
Having completed this course, you will be able to:
- Identify and discuss different types of administrative soft skills
- Describe how to effectively manage your time in the workplace
- Recognize how to use appropriate email, phone and voicemail etiquette
- Discuss how to be an effective “gatekeeper”
- Outline the importance of organizational skills
All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire an official Certificate, which is a great way to share your achievement with the world. Your Alison Certificate is:
Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning
Alison offers 3 types of Certificates for completed Certificate courses:
Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
Certificate - a physical version of your officially branded and security-marked Certificate, posted to you with FREE shipping
Framed Certificate - a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE shipping
All Certificates are available to purchase through the Alison Shop. For more information on purchasing Alison Certificates, please visit our FAQs. If you decide not to purchase your Alison Certificate, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certificate pricing, please visit our Pricing Page.