Diploma in Soft Skill Development
This Free Course helps employees understand that soft skills will improve their performance. Soft skills can be learned.
Description
This free online course Soft Skills Development tells us how to apply our hard skills in a social environment. This course starts with how to understand a communicative environment, the roles of communicants, the cultural norms, values and traditions affecting the nature and efficacy of speech interaction. Next we will discuss what to listen to and why. Listening has a very strong dimension of interpersonal communication of emotions.
We will also discuss when to speak and how. We will be looking at voice skills, the movement from listening to speaking, strategic speaking, speaking in groups. Learn also how to start and sustain a conversation, how to communicate more effectively, either with customers or colleagues, improve your presentation skills and business writing skills. We will move on to communication styles which are the broad ways in which people tend to communicate with others. Learn also how to speak in groups and be confident.
Finally, soft skills development focuses on the relevance of visual
culture and changing role of visuals in our culture, visual perception, its key components, form perception, depth perception, colour perception and auditory perception. Next we will look at the body and the way it communicates, different aspects of body language and facial expressions and the concept of deceit. Topics like how to improve your emotional intelligence, intrapersonal communication, creativity at workplace, the art of persuasion and how to apply softskills to workplace will be explained in each video.
Modules
Communication Skills 1: The Basics
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Communication Skills 1: The Basics - Learning Outcomes
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Understanding the Communicative Environment - Part 1
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Understanding the Communicative Environment - Part 2
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What to Listen for and why
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When to speak and how
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Starting and Sustaining a Conversation
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Communication Skills 1: The Basics - Lesson Summary
Communication Skills 2 : Presentation and Interaction
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Communication Skills 2 : Presentation and Interaction - Learning Outcomes
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What to Present and How Part I
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What to Present and How Part II
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Multimedia Presentation : Understanding the Basics
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Communication Styles
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Speaking in Groups
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Communication Skills 2 : Presentation and Interaction - Lesson Summary
Communication Skills 3: Visual, Nonverbal and Aural Communication
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Communication Skills 3: Visual, Nonverbal and Aural Communication - Learning Outcomes
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The World of Visual Culture I
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Visual Perception
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The Aural : Its Relevance and Impact
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The Body and the way It Communicates
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The Face, Its Expressions and What It Says
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Communication Skills 3: Visual, Nonverbal and Aural Communication - Lesson Summary
Interpersonal Communication 1: Individuals, Groups and Cultures
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Interpersonal Communication 1: Individuals, Groups and Cultures - Learning Outcomes
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Building Relationships
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Understanding Group Dynamics - 1
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Understanding Group Dynamics - II
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Groups, Conflicts and their Resolution
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Social Network, Media and Extending Our Identity
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Interpersonal Communication 1: Individuals, Groups and Cultures - Lesson Summary
Diploma in Soft Skill Development - First Assessment
Interpersonal Communication 2: Emotional and Social Skills
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Interpersonal Communication 2: Emotional and Social Skills - Learning Outcomes
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How Emotionally Mature Are You
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Improving Your Emotional Intelligence
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Empathy
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Intrapersonal Communication
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Change Tolerance
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Interpersonal Communication 2: Emotional and Social Skills - Lesson Summary
Developing Key Traits 1: Creativity, Critical Thinking and Problem Solving
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Developing Key Traits 1: Creativity, Critical Thinking and Problem Solving - Learning Outcomes
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Creativity : What Does It Mean
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Creativity : A Detailed Exploration
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Creativity : Activities Applied
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Creativity at Workplace
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Creativity, Critical Thinking and Problem Solving
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Developing Key Traits 1: Creativity, Critical Thinking and Problem Solving - Lesson Summary
Developing Key Traits 2: Motivation, Persuasion, Negotiation and Leadership
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Developing Key Traits 2: Motivation, Persuasion, Negotiation and Leadership - Learning Outcomes
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Motivating Oneself
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The Art of Persuasion - I
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The Art of Persuasion - II
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From Persuasion to Negotiation
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Leadership and Motivating Others
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Developing Key Traits 2: Motivation, Persuasion, Negotiation and Leadership - Lesson Summary
Essential and Vocational Skills: Survival Strategies
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Essential and Vocational Skills: Survival Strategies - Learning Outcomes
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Managing Time
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Managing Stress
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Resilience
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Work-Life Balance
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Applying Soft Skills to Workplace
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Essential and Vocational Skills: Survival Strategies - Lesson Summary
Diploma in Soft Skill Development - Second Assessment
Course assessment
Learning Outcomes
Having completed this course you will be able to:
- Discuss the overt implicit and explicit communication.
- Identify how the communication process takes place, the various barriers and filters of communication model.
- Identify how the image component and the text component get integrated.
- Discuss the relevance of visual culture, changing role of visuals in our culture.
- Explain visual perception and the application of visual culture.
- Discuss how to build relationships through communication.
- Outline the various ways of improving your emotional intelligence.
- Identify the importance of emotional management.
- Identify certain tools to encourage creative thinking for a variety of purposes.
- Explain what creativity is and the attributes of a creative person.
Certification
All Alison courses are free to enrol, study and complete. To successfully complete this Diploma course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Diploma course, you have the option to acquire an official Diploma, which is a great way to share your achievement with the world. Your Alison Diploma is:
Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning
Alison offers 3 types of Diplomas for completed Diploma courses:
Digital Diploma - a downloadable Diploma in PDF format, immediately available to you when you complete your purchase
Diploma - a physical version of your officially branded and security-marked Diploma, posted to you with FREE shipping
Framed Diploma - a physical version of your officially branded and security-marked Diploma in a stylish frame, posted to you with FREE shipping
All Diplomas are available to purchase through the Alison Shop. For more information on purchasing Alison Diplomas, please visit our FAQs. If you decide not to purchase your Alison Diploma, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Diploma pricing, please visit our Pricing Page.