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An Introduction to Retail Associates
Intermediate Level

An Introduction to Retail Associates

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An Introduction to Retail Associates

Learn about the roles and duties of retail associates and key aspects of the retail industry in this free online course.
Do you want to convince customers to buy a product without being pushy? Explore the roles and duties of retail associates and the skills required to engage potential buyers on a shop floor effectively. Discov... Do you want to convince customers to buy a product without being pushy? Explore the roles and duties of retail associates and the skills required to engage potential buyers on a shop floor effectively. Discover the concept of ‘retail psychology’ and the importance of communication. In addition, we cover the idea of customer targeting, in-store and exterior store designs, health and safety regulations and team management in the retail business.

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