A quality standard is a detail of the requirements, specifications, the various guidelines and characteristics to be able to meet its quality by the product in order to meet the purpose of the product, process or the service.
In many industries a quality standard is laid down by independent organisations such as the International Standards Organisation (ISO). Businesses benefit by adjusting the way they work to meet these standards, thereby improving quality to drive increased sales.
Alison provides a suite of certificate courses on quality management, including the Fundamentals of Quality Management, Diploma in Quality Management and Understanding Cost of Quality and TQM Tools.