In business, the cost of quality doesn’t refer to the expense in providing excellence. Rather, it refers to the cost associated with providing poor service and sub–par products. With Alison’s free, online courses, learn to maximize value and decrease cost in your organization.
Mastering the concept of cost of quality means mastering many other skills. In the Introduction to Quality Management, you’ll learn how to use tools like histogram charts, TQM, and PDCA cycles to precisely manage your quality control strategy.