Alternative Dispute Resolution (ADR) is the use of innovative approaches to problem solving and dispute resolution, methods such as mediation or arbitration to resolve a dispute without resort to litigation or having to go to court. There are two types of alternative dispute resolution, mediation and arbitration, both involving negotiation and conciliation.
Learn how to manage and resolve disputes effectively with Alison's free online courses, covering the basic principles of mediation and mediation theory. Our courses will enable you to develop the particular skills and methods required for successful mediation and conflict management, including both conflict resolution and conflict avoidance.
Check out Alison's Alternative Dispute Resolution Learning Path