By the end of this course, you will be able to:

• Identify potential hazards in the work area
• Describe the basics of Occupational Health and Safety in the workplace
• Plan the design and layout of a safe working space
• Recognise and handle emergencies in the workplace
• Distinguish the correct usage methods of Personal Protective Equipment
• Analyse the arrangement of the equipment and other resources in a facility that can significantly affect the efficiency
• Calculate which safety procedures to use in which circumstances
• Assess the equipment workers are using and consider how that equipment is being used
• Apply the utilisation of fire-fighting equipment correctly and efficiently
• Define the tasks performed to know if something is a physical hazard or not and implement changes

By the end of this course, you will be able to:

• Recognise the ideal prospective client to ensure you do not miss a deal
• Analyse the client's needs and quote accordingly
• Identify the six Fundamentals of Office Solutions to ensure that you survey a business or school correctly
• Distinguish the difference between a prospect and a suspect client
• Generate a steady income for yourself with every client for the next five years
• Solve problems that a client may experience with his office automation
• Create business solutions to help all of your prospective client's business operations to run smoothly and efficiently
• Recall current and new business solutions to identify solutions for a particular industry correctly
• Combine different fundamentals to create office solutions best suited to your client's needs

By the end of this course, you will be able to:

• Identify the different types of forklifts for different tasks that need to be performed
• Apply a forklift's operational requirements
• Indicate the permissible speed restrictions in open outdoor places as well as outdoor places
• Analyse which monitoring systems would be needed in different environmental conditions
• Evaluate certain forklift hazards and what the complications would be if not evaluated correctly
• Recognise the different types of forklift emergencies and apply the emergency procedures to avoid/rectify the situation
• List the risks of raising cargo with a forklift
• Indicate what to do post-lifting, how to secure and transfer cargo
• Explain that a forklift operator needs to be trained, qualified, and licensed to operate a forklift
• Classify the three different types of slings used on a forklift, e.g., web slings, wire rope slings, and chain slings

By the end of this course, you will be able to:

• Describe the four stages of dementia and their key characteristics.
• Explain palliative care and how it enhances quality of life for dementia patients.
• Analyze conditions like diabetes and heart disease and how they affect dementia progression.
• Create effective communication methods for engaging with individuals at various dementia stages.
• Discuss the emotional effects of dementia on patients and families, and ways to provide support.
• Generate individualized care plans to manage symptoms and improve daily functioning for dementia patients.
• Combine knowledge and skills to support individuals with dementia and their families effectively.