Mastering 11 Essential Business KPIs

Name: Mastering 11 Essential Business KPIs
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Rating: 3.5 (36 reviews)

This free online course will teach you the correct way to identify the most beneficial KPIs for all types of business.

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Learning Outcomes

In this free course, you will learn how to:

Outline the concept of 11 essential business KPIs proposed by Forbes Magazine
Recognise the purpose of performance measurement
Identify the characteristics that make a good performance measure
List the categories of KPIs
Explain the business KPIs in the categories of operational, employee, financial, market and customer metrics
Discuss the need for additional performance metrics
Describe how to choose the KPIs that will work for your business

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