Managing Customer Relationships in B2C and B2B Markets
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This Free Online Course Includes:
- Hours of Learning
- CPD Accreditation
- Final Assessment
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Managing Customer Relationships in B2C and B2B Markets
Learn how âB2Câ and âB2Bâ businesses can improve their customer relations and boost profits in this free online course.
Successful businesses require a strong relationship with their customers as they buil... Successful businesses require a strong relationship with their customers as they build the kind of brand loyalty that increases sales. This course shows you how companies can create such a bond with their customers in the business-to-consumer (B2C) and business-to-business (B2B) markets. We provide strategies for managing customer complaints and addressing service failures. This course can help small business owners or aspiring managers.
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In This Free Course, You Will Learn How To
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