Free Online Facilitation Management Training Course | Alison

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Facilitation Management

Learn about coaching, mentoring, leadership, influence, and facilitation management skills with this free online course.

Leadership and Management
Free Course
This free online course will teach students the fundamentals of coaching and mentoring others, including the difference between the two. Students will learn about leadership, influence, and how to encourage others. Discover how to properly facilitate good behavior and teamwork through honing your facilitation management. So, why wait? Start this course today and learn how to become an effective leader, motivator, and facilitator..





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This Facilitation Management course, will provide you with an understanding of coaching and mentoring. You will learn how to define coaching and mentoring. You will be able to explain setting goals, understanding the realities of being a mentor, and developing options for overcoming obstacles. You will also learn about the importance of trust, how to provide constructive and useful feedback, overcoming roadblocks, and how mentoring differs from coaching.

This course then explains the process for leadership and influence. You will learn about the evolution of leadership, situation leadership, and taking personal inventory. You will also learn about leading by example, inspiring a shared vision among your team, challenging the leadership process, and enabling others to act.

This course then wraps up with facilitation skills, including understanding facilitation, process vs content, and laying the groundwork for facilitation. You will learn about Tuckman and Jensen's Model of Team Development, building consensus among team members, and reaching a decision point. By taking this course you will learn how to reach a decision, deal with difficult people, handle group dysfunction, what an intervention is and techniques for conducting an intervention when needed. So why wait? Start learning to hone your facilitation management course skills today.

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Learning Outcomes

Having completed this course, you will be able to:

  • Define differences between coaching and mentoring
  • Explain the importance of trust within a team
  • Describe the evolution of leadership
  • Identify methods for modeling the way
  • Analyze strategies for dealing with difficult people


All Alison courses are free to enrol, study and complete. To successfully complete this Certificate course and become an Alison Graduate, you need to achieve 80% or higher in each course assessment. Once you have completed this Certificate course, you have the option to acquire an official Certificate, which is a great way to share your achievement with the world. Your Alison Certificate is:

Ideal for sharing with potential employers - include it in your CV, professional social media profiles and job applications
An indication of your commitment to continuously learn, upskill and achieve high results
An incentive for you to continue empowering yourself through lifelong learning

Alison offers 3 types of Certificates for completed Certificate courses:

Digital Certificate - a downloadable Certificate in PDF format, immediately available to you when you complete your purchase
Certificate - a physical version of your officially branded and security-marked Certificate, posted to you with FREE shipping
Framed Certificate - a physical version of your officially branded and security-marked Certificate in a stylish frame, posted to you with FREE shipping

All Certificates are available to purchase through the Alison Shop. For more information on purchasing Alison Certificates, please visit our FAQs. If you decide not to purchase your Alison Certificate, you can still demonstrate your achievement by sharing your Learner Record or Learner Achievement Verification, both of which are accessible from your Dashboard. For more details on our Certificate pricing, please visit our Pricing Page.


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