Beginner Level
English for Tourism - Hotel Reception and Front Desk
174,284Learners already enrolled
1.5-3 Avg Hours
CPD Accredited
English for Tourism - Hotel Reception and Front Desk
Learn the English language for work in a hotel reception and at the front desk with this free online course.
This free online English Language course will teach you English language skills for use in hotel receptions and front desks. The hotel industry is one of the biggest in the world, employing tens of millions o... This free online English Language course will teach you English language skills for use in hotel receptions and front desks. The hotel industry is one of the biggest in the world, employing tens of millions of people globally. This online course will teach you the essential english language skills required to work in a hotel, starting from how to answer general hotel inquiries, to outlining a hotel's check-in and check-out procedures.
COURSE PUBLISHER Openstax CNXWorkplace & skills training experts
What You Will Learn In This Free Course
- Discuss the importance of providin...
- Outline the procss for makeing a h...
- List the steps for checking guests...
- Recall the the correct English lang...
- Discuss the importance of providing potential hotel guests with information during enquiries
- Outline the procss for makeing a hotel reservation for guests using the correct English vocabulary and terminology
- List the steps for checking guests in and out of hotels in the correct sequence
- Recall the the correct English language phrases for check-in and check-out
- Evaluate customer complaints with helpful and non-offensive English language phrases
- Identify the featured if the 4 different hotel types
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Knowledge & Skills You Will Learn
Knowledge & Skills You Will Learn No internet? No problem! Download any course on the Alison App and learn on the go. 📲 Download Courses & Learn Without Internet Coming soon to iOS
Explore Careers Related To This Course
Front Desk Agent Frequently the first and last person guests interact with, the Front Desk Agent of an establishment plays the role of organisational ambassador and offers a streamlined visitor experience that can go
- Average Salary
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$30,000 - Traits enterprising
$30,000
Receptionist The glue that holds an office together...the public face of the company; these are but two ways in which emotionally intelligent employers and coworkers describe the Receptionist who routinely juggles
- Average Salary
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$40,910 - Traits
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Learner Reviews & Feedback For English for Tourism - Hotel Reception and Front Desk
Great! A brief knowledge about proper and professional use of the English language as a hotel receptionist. Hoping that I'd be able to apply the knowledge I've acquired in this course.
I'm glad to take this certification course and complete it. Would like to do more. Getting certified is good to show the employer, if the course is related to the job.
Mikheil C. ![]()
Alison Graduate
Alison Graduate Very helpful, thanks
Dickens B. ![]()
Alison Graduate
Alison Graduate I enjoyed learning the course and I believe it will be helpful.
Fairly easy and I did learn a different outlook on terms or phrases best to use
View 63 More Reviews
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Learners Who Took This Course Also Enrolled In
- Diploma in English - A1 Level
- Teaching English as a Foreign Language (TEFL)
- Diploma in Hospitality Management Including English Language Studies
- Hospitality Management Studies - Hotel Operations
- English for Tourism - Restaurant Service
- Diploma in English - C1 Level
- Learn English: The Alphabet and Verb "Be"
- Teaching English as a Foreign Language (TEFL) Essentials
Frequently Asked Questions
What does a hotel receptionist do?
Why should hotel receptionists learn English?
What are the 5 duties of a receptionist?
What is the best English course for a job in tourism or hotel reception?
