Corrective and Preventive Action (CAPA) is essential to maintaining quality and regulatory compliance in highly regulated industries. This course provides a structured overview of CAPA management, introducing core principles and their integration within quality management systems. Learners will examine the full CAPA lifecycle, from problem identification and root cause analysis to action planning, implementation, and effectiveness verification, alongside key global regulatory frameworks, including the FDA, EMA, ISO, ICH, WHO, and HACCP.

The course focuses on practical tools and methodologies used to investigate and prevent quality and safety issues. You will explore techniques including the 5 Whys, fishbone diagrams, FMEA, and trend analysis to identify root causes and proactively manage risk. Real-world case studies from pharmaceutical, food, and biotechnology sectors illustrate how CAPA is applied to audits, deviations, recalls, and customer complaints.

By the end of the course, you will be equipped with practical knowledge to design, implement, and manage effective CAPA systems. You will gain the confidence to support regulatory compliance, maintain audit readiness, and promote continuous improvement. These skills are directly applicable across pharmaceuticals, food, medical devices, and other regulated industries, strengthening both professional performance and organisational quality outcomes.