Alternative Dispute Resolution
The free online course introduces you to what alternative dispute resolution (ADR) actually is and how it can be utilised as a method for conflict resolution.
You will learn about when ADR is used and why it is important to understand the ADR process.
This free course will be of great interest to all professionals who are working in both the public and private sectors, and who are involved in conflict analysis, and management and resolution processes.
It will also be of interest to learners who want to study mediation and other non-adversarial dispute and conflict resolution processes.
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